contract of terms

Booking Fee

There is a £50 non refundable holding fee to book your event date which is required once you have signed the T&Cs. If the Client cancels or terminates the agreement at any time after signing the booking form, the booking fee will not be refunded.

Once you have received the contract, your date is held for one week, if you haven’t signed and paid the booking fee within this time, the date will be released.

Payment methods accepted - Bank Transfer or Credit/Debit Cards

Copyright

EmDeSign retains copyright to all designs and these must not be replicated by any other person. Stealing any part of my designs will incur charges and possible legal action.

EmDeSign welcomes pictures of inspiration but we will not copy any other designer's work so please don’t ask us to.

Artwork

The Client will receive 2/3 mock ups to choose from based on our conversation. Once a final design is chosen by the client, a digital proof will be sent for you to check all wording and spelling for final sign off before it is printed with one further copy to approve any requested amendments. Please note there is a one off £85 design fee for all new designs.

We will not begin any printing processes until we have had artwork approval and remaining balance from you. A PDF proof will be sent via email. Intricate care is taken to ensure all information is accurate and correct, however it is ultimately the responsibility of the client to check layout, spelling and grammar. If designs are approved and signed off with type errors and subsequently printed, EmDeSign will take no responsibility and will not be liable for any resulting cost. If replacements are required, they will be charged for in full. We would therefore encourage that you check spelling and wording of the wedding details form you fill out and the artwork thoroughly before signing off any artworks

The colour that appears on your computer screen will differ slightly from the final printed stationery, please do be aware that the colours will differ slightly when printed professionally.

Unless otherwise agreed, invitation bundles will not be assembled (gatefold style are the exception). Assembly of invite bundles can be added for a £25 charge. Please request this when ordering!

Your quote includes 2 revisions of the digital mock ups, any further amendments will be charged at £10 per round of changes. If your design should change dramatically during the proof process, a new cost proposal must be approved and a new time line will be agreed.

Invoicing/Final Balance

The Client will pay the full balance (minus the £50 booking fee) 7 days before printing starts, of which the date will be agreed when booking in. Printing will NOT start until both full payment and the client's full approval of the digital proofs have been received. If you haven’t approved the artwork and paid the balance by the date agreed, there will be a £15 fee for rescheduling the print date.

Cancellation can be agreed up to 28 days before the date of printing is due to commence, however the booking fee will not be refunded as this will be retained to cover the time already spent on your order.

The turnaround from invoice being issued to you to the final product being posted/ready for collection is up to 4 weeks dependant on chosen design.

Postage

Delivery to one UK mainland address only. For international orders, please contact me for a price.

All quoted package prices include free local collection from Dundee but Royal Mail Special Delivery of your finished product can be offered for £10 or you can upgrade to DPD courier. Prices for postage include cover for £50, if you wish to upgrade this, please ask and I will provide a price for you. Whilst all due care will be taken to wrap and protect your items for posting, EmDeSign will not be held responsible for any damage caused once the product has been posted.

If you encounter issues with delivery, please raise this with the courier themselves. I will replace your order as quickly as possible but this must be paid for in full again and any claims for cost must be made through the courier directly.

Once you have received your order

Once the Client has received the order, it must be checked, counted and confirmed to EmDeSign within 24 hours of delivery. Failure to confirm within this timescale will mean that you accept the order is fulfilled. There will be additional charges for any replacements if you request this after the 24 hours has passed.

All projects must be a minimum quantity of 10 bundles. If you would like to change your quantity after receiving your final order or signing your final design, additional fees will apply.

Image Sharing

EmDeSign reserves the right to share all designs on social media (names and personal details can be changed on request).

Please tag EmDeSign in images shared online and provide our details to your vendors to ensure we are properly credited for our work